Wrong size, position or job output

Start with the saved project and generate a fresh software preview. Determine whether the problem appears on the canvas, in the generated path, or only when the connected machine moves.

The artwork imports at the wrong size

1. Measure a known feature with the size controls under Arrange → Position & size…. Check the display units in LaserStudio and the units used by the source design.
2. A size difference by a factor of 25.4 is a clue to check millimetres versus inches. Compare a second dimension before resizing.
3. If you resize, use the aspect lock to preserve proportions. Review the preview and save a new project copy.

The whole job is shifted or outside the bed

1. Compare the active profile’s bed dimensions with the project’s work area. Switching profiles changes the default for new projects. Existing projects retain their saved dimensions.
2. Check the work origin and the position of the artwork relative to the stock. Use Show travel moves to look for overscan, lead moves or other motion outside the artwork bounds.
3. If the preview looks right and the machine still moves somewhere unexpected, stop motion and record the active profile, origin, expected location and observed location for support.

Shapes are doubled, missing or in the wrong order

• Double paths. Check for a bitmap and its traced outlines both enabled for output. Run Artwork Check for exact duplicate vectors.
• Missing Fill. Check layer output and look for open outlines. Follow Fill mode checks.
• Wrong order. Check layer row order first. For Line contours on the same layer, inspect Inside first and Cut left to right, then regenerate the preview.