Credits explained

Know the likely cost before you create.

SurfStats Studio uses credits for paid AI generation and analysis. The exact charge is calculated from the selected provider, model, duration, size and quantity, and generation pages should show the estimate before the job starts.

Start with 40 welcome credits
Granted once after a new account confirms its email address.
Credits are the spending balance. Your plan is a separate safety layer that can limit job duration, batch size, parallel jobs, per-job cost and daily usage even when the balance is high enough.
Welcome credits
New confirmed accounts receive 40 one-time credits to try real generation.
Subscription credits
Paid-plan credits refresh each monthly credit cycle. Unused subscription-cycle credits expire when that cycle ends.
Top-up credits
Purchased credit-pack credits are extra balance and do not expire by default. They do not increase plan guardrails.
Failed paid jobs
When SurfStats charged a provider/render job and that paid generation fails, the workflow should return the applicable credits automatically.
Best way to budget a project

Ask Surfstats before you start generating.

Describe the finished result you want. Ask Surfstats can recommend the sequence of tools and show an estimated credit cost for each paid action, a running subtotal and an estimated workflow total before you open the individual creation tools.

Estimates remain estimates until the exact model, duration, quality, resolution and output quantity are selected. The generation page is the final cost checkpoint.
Example project estimate
1 character imageestimated credits
Presenter video segmentsestimated credits
Voice / lip syncestimated credits
Workflow totalbefore generation
Estimate my workflow
What consumes credits?

Paid generation versus free workflow actions

The exact number varies by the real provider/model rule in SurfStats. These categories explain what to expect.

Open in-app Credit Guide
ActionCredit expectationWhat changes the cost?
Planning, libraries, setup, approvals, calendar and organization0 creditsThese organize work rather than call a paid generation provider.
Scripts, prompts, captions, analysis and text variantsLowerText model/provider and input/output length.
Images, thumbnails and character imagesMediumImage model, size, number of outputs, edit/generation mode and provider.
Voiceovers, music and AI audioMediumProvider, voice/model and text/audio length.
AI video, Character Vlog, lip sync, video VFX and long-form segmentsHigherModel/provider, seconds generated, quality, number of segments and output count.
Local assembly/rendering actionsVaries / often lowSome local FFmpeg/render operations can still have a platform charge; the tool shows the estimate before execution.
Credits are not the only limit

Current plan safety guardrails

These values come from the same GenerationLimits configuration used by SurfStats. Production overrides therefore appear here automatically.

PlanImages at onceVideos at onceCharacters at onceAudio at onceImage batchVideo durationVideo/job credit capDaily safety cap
Starter 2 1 1 1 2 8 sec 1,375 1,200
Pro 4 2 2 2 4 12 sec 2,750 3,000
Studio 6 4 3 3 6 20 sec 4,500 6,000
Studio Max 8 6 4 4 8 30 sec 7,000 15,000
“No separate cap” means that particular plan guard is not imposing an additional credit ceiling; the balance, provider pricing and other safety checks still apply.

Subscription credit allowances

Plan definitions come from the current FastSpring configuration.

PlanCredits each cycleCycle rule
Starter400Refresh monthly; unused subscription credits expire at cycle end.
Pro1,200Refresh monthly; unused subscription credits expire at cycle end.
Studio3,000Refresh monthly; unused subscription credits expire at cycle end.
Studio Max15,000Refresh monthly; unused subscription credits expire at cycle end.
Studio Max Unlimited5,000Refresh monthly; unused subscription credits expire at cycle end.

Top-up credit packs

Small Pack
800 credits · do not expire by default
$19
Creator Pack
1,800 credits · do not expire by default
$39
Power Pack
4,000 credits · do not expire by default
$79
Credit Pack
8,000 credits · do not expire by default
$149
$1 Production Test
20 credits · do not expire by default
$1
View credit packs

Failure and refund behavior

SurfStats is designed to charge before provider spend and return applicable credits when a charged provider/render job fails. A blocked job that never starts should not consume generation credits. Invalid inputs, policy blocks, abuse controls, chargebacks or actions that already completed successfully can follow different rules. If a charged failure is not returned, use Support with the project/job details.

How to spend less

Plan first, use Ask Surfstats to estimate the whole workflow, generate one draft before variants, reuse saved Characters/Worlds/Assets, choose Economy/Google-credit-first routes where appropriate, and inspect the cost beside Generate before every paid action.

Common questions

Credits FAQ

No. Subscription credits belong to the current monthly credit cycle and unused credits expire when that cycle ends. Annual plans still refresh their credit allowance monthly.

Not by default. Top-up/credit-pack grants are stored without an expiry date unless that policy is deliberately changed later.

Only if the job is already permitted by your plan. Credit packs increase balance; they do not increase duration, batch, parallel-job, per-job or daily plan guardrails.

Video pricing can change with provider, model, duration, quality, number of outputs and the workflow. SurfStats calculates the real estimate on the generation page before the job starts.

Normal navigation, libraries, setup, approvals, organization and many planning actions are 0-credit operations. AI-generated planning or analysis—such as Ask Surfstats itself—can have a small displayed generation charge.

After signing in, open the in-app Credit Guide or Billing page. Generation pages also show the available balance and expected charge before paid actions.

Plan the cost before you create.

Use Ask Surfstats for a multi-step estimate, then confirm the exact price beside Generate on each tool.